Services/ecommerce/Customers & CRM
ECOMMERCE

Customers & CRM

Unified customer profile databases, loyalty rewards systems, purchase history tracking, and CRM integration.

Service Overview

Build lasting customer relationships. We unify customer purchase histories across online and retail channels, deploying loyalty rewards and automated customer service workflows.

Key Service Highlights

CRM & customer database integration
Unified online & retail customer profiles
RFM behavioral customer segmentation
Loyalty programs & reward points
Technical e-commerce SEO optimization
Google Merchant Center feed management
Meta commerce catalog & retargeting sync

What We Deliver

  • Centralized CRM database setup & synchronization
  • Customer loyalty program widget configuration
  • Automated customer segmentation filters
  • Retention marketing playbook

Frequently Asked Questions

How do we get started with this service?

Contact our team to schedule an initial discovery consultation. We discuss your business goals, technical requirements, and deliver a clear project roadmap.

Target Business Profile

Brands looking to increase repeat purchase frequency and customer lifetime value (LTV).

Proven Case Studies

Projects Delivered for Customers & CRM

Explore client projects where Customers & CRM was a core component of technical delivery.

Cosmetics.lk website screenshot & logo

Cosmetics.lk

Sri Lanka

Web Development & Platform Migration

We led the complete design and development of Cosmetics.lk, one of Sri Lanka’s most recognized online beauty retailers. This end-to-end project focused on modernizing their eCommerce platform to support rapid growth, deliver a seamless customer experience, and enable multi-channel retail operations.

SOLUTIONS DELIVERED
Platform MigrationeCommerce DevelopmentSEO OptimizationUX/UI OptimizationPayment Gateway IntegrationBarcode Inventory ManagementOmnichannel Retail IntegrationQuickBooks IntegrationCRM Integration
SupplementVault.lk website screenshot & logo

SupplementVault.lk

Sri Lanka

Branding & eCommerce Development

We designed and launched SupplementVault.lk, a modern Shopify-powered eCommerce website focused on health supplements. This project was built from the ground up with performance, trust, and marketing automation at its core—tailored to help a growing local brand scale nationally and beyond.

SOLUTIONS DELIVERED
Brand Identity DesigneCommerce DevelopmentSEO OptimizationPayment Gateway IntegrationBarcode Inventory ManagementOmnichannel Retail IntegrationQuickBooks IntegrationCRM Integration
Cosmetics.lk — POS website screenshot & logo

Cosmetics.lk — POS

Sri Lanka

Retail POS & Omnichannel Integration

We successfully implemented a fully integrated Shopify POS system for Cosmetics.lk, one of Sri Lanka’s leading beauty and cosmetics retailers. The objective was to unify in-store and online operations, streamline inventory management, and automate financial reporting while improving overall operational efficiency.

SOLUTIONS DELIVERED
Shopify POS Pro ImplementationOmnichannel Inventory SyncRetail Hardware IntegrationPayment Gateway IntegrationFinancial Workflow AutomationCRM Integration
Let's Build Together

Have a commerce project in mind?

Tell us what you're building, improving, or trying to connect. Our eCommerce specialists will review your project and recommend the right implementation approach.